In the News

SSA Ends Telework Program For Operations Employees, Citing Need To Focus On Customer Service - October 30, 2019
By Nicole Ogrysko, Federal News Network

The Social Security Administration is ending its telework policy for several thousand employees in the agency’s field offices, operational units and other customer-facing organizations.

The change applies to all employees at SSA’s tele-service centers, field offices, workload support units, program service centers, area director’s offices, regional offices and the Office of Central Operations, Grace Kim, the agency’s deputy commissioner for operations, said Monday in an email, which Federal News Network obtained.

Support staff for the deputy commissioner for operations will also be impacted.

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