Federal Managers Association
In the News
- O’Malley vows to listen to frontline Social Security workers - November 3, 2023
By Erich Wagner, Government Executive
Former Maryland Gov. Martin O’Malley on Thursday told senators that, if confirmed as commissioner, he would reform the Social Security Administration by instituting a performance management system akin to a “winnable game” that he said would boost both customer service as well as employee engagement.
O’Malley fielded questions from members of the Senate Finance Committee three months after President Biden nominated the former Democratic presidential candidate to lead the embattled agency.
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