Federal Managers Association
In the News
- TSP Participants Bemoan Bumpy Recordkeeper Transition - June 8, 2022
Federal employees and retirees have reported problems with setting up new accounts for online access to the federal government’s 401(k)-style retirement savings program, and the agency’s call center has been deluged.
Erich Wagner, Government Executive
Officials with the federal government’s 401(k)-style retirement savings program promised a variety of new features and improved functionality would accompany the Thrift Savings Plan’s transition to a new recordkeeper when it launched June 1. But for many participants, simply getting online has been headache inducing.
The new recordkeeper features a streamlined user dashboard with new information on participants’ investments, a mobile app, the ability to sign documents and submit rollover checks electronically, a new virtual assistant, as well as access to around 5,000 new investments options in the form of the mutual fund window.
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